info@associationofaccountants.us

Membership Fee Refund Policy

Transparency and fairness in our financial governance.

Policy Purpose

The American Association of Accountants (AAA) is committed to transparency, fairness, and responsible financial governance. This Refund Policy explains the conditions under which membership fees may or may not be refunded.

Membership fees support administrative operations, credential verification, member services, digital infrastructure, and professional governance. As such, most fees are non-refundable once processing has begun.

By submitting payment, applicants and members agree to this Refund Policy.

02. Core Principle

General Rule

Non-Refundable Standard

All membership fees are non-refundable once the application review or membership activation process has started, except in the limited circumstances defined below.

03. Conditions

Refund Eligibility

Refunds may be considered only under the following specific conditions.

Application Rejected

If AAA formally rejects a membership application after review:

  • Application fee: Non-refundable (covers verification and processing)
  • Membership fee: Refundable minus administrative processing charges

Refund will be issued within 14–21 business days after official rejection notice.

Duplicate Payment

If a member accidentally makes duplicate payment or incorrect payment amount:

  • Full refund of the duplicate amount will be issued
  • Requirements: Request must be submitted within 14 days of payment.
  • Required: Proof of duplicate payment is required
Technical Error

If payment was processed incorrectly due to system error or technical malfunction:

  • Full refund Full refund or correction will be issued after verification.
04. Exclusions

Non-Refundable Situations

Refunds will NOT be issued in the following situations.

  • Membership has already been approved and activated
  • Digital certificates or credentials have been issued
  • Member portal access has been granted
  • CPD resources or benefits have been accessed
  • Member voluntarily cancels membership
  • Membership renewal fees
  • Failure to meet eligibility requirements discovered after approval
  • Disciplinary suspension or termination
  • Change of personal circumstances
  • Failure to submit required documents on time
  • Dissatisfaction with benefits or services
05. Cancellation

Membership Withdrawal

Members may voluntarily withdraw their membership at any time by written notice.

No Refund

No refund will be issued for any unused portion of the membership period.

Benefits Terminate

All membership benefits access terminate immediately upon withdrawal.

06. Institutions

Institutional Affiliation Fees

Non-Refundable

Non-refundable once evaluation or audit has commenced.

Refundable

Refundable only if AAA formally declines affiliation before any review work begins.

07. Transaction Costs

Processing Fees & Currency

  • Payment gateway charges, bank fees, currency conversion fees, or transfer charges are non-refundable.
  • Refunds will be issued using the original payment method wherever possible.
08. Procedure

Refund Request Procedure

All refund requests must be submitted in writing to our support team.

Subject Line Refund Request – Membership Payment
Required Information
  • Full name
  • Payment reference number
  • Date of payment
  • Reason for refund request
  • Supporting documentation

AAA will review requests within 10 business days.

09. Turnaround

Refund Processing Timeline

Approved
Request Validated
14-21 Days
Processing Time
Business Days
Refunding
Varies by Bank

Processing time may vary depending on banking institutions and payment providers.

10. Review

Dispute Resolution

AAA’s Finance Committee decision shall be final.

Submission Deadline Disputes must be submitted in writing within 30 days of payment.
11. Updates

Policy Amendments

AAA reserves the right to amend this Refund Policy at any time. Updated versions will be published on the website.

Version Control Updated versions will be effectively published on this official website.
12. Support

Still have questions?

For refund inquiries or further clarification, please contact our dedicated support team.